Major operator Transit Systems has revealed the appointment of its new managing director to lead its New South Wales division.
Born and bred in Sydney, Rino Matarazzo will lead the operator’s network in the state after starting in the role on May 26.
Matarazzo brings more than four decades of leadership experience in the public transport sector to the role alongside a wealth of neighbourhood and industry knowledge.
Transit Systems group executive general manager of business operations Mark Peters says Matarazzo has built a “distinguished career” across rail, bus and government operations while demonstrating a focus on customer experience, stakeholder engagement and service delivery excellence.
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“Rino is a highly respected and people-focused leader with a reputation of operational excellence. His experience navigating complex environments and driving customer-first transformation makes him the ideal person to lead our NSW network into the future,” Peters says.
“Combined with our global team of transport experts and insights, Rino has the resources, capabilities and intel to raise the benchmark for what is possible in the NSW landscape.”
The appointment comes in the aftermath of Transit Systems achieving a record-breaking year of commendations from the community in the Sydney contract Region 6. Matarazzo says this is a motivating benchmark.
“We are in the business of keeping cities moving, and if we are doing that with compliments from the community – we are already on the right track,” he says.
“I join Transit Systems at a dynamic time, and I’m passionate about delivering services that customers can truly rely on. I look forward to working alongside the talented Transit Systems NSW team to continue building a safe, efficient and people-centric network.”
Transit Systems has also extended its gratitude to Rachel Byrnes, who served as acting managing director over the past five months.
“I want to sincerely thank Rachel for stepping in during this interim period, and acknowledge the broader NSW team for their dedication and hard work,” Peters says.
“Their efforts have laid a strong foundation for Rino to build on as we enter this exciting new chapter.”
Transit Systems operates bus services across metropolitan Sydney and is part of the wider Kelsian Group.
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