Transdev and Translink have teamed up to introduce six network officers on the Redlands bus network.
Transdev says the officers are aiming to foster a sense of security and community throughout the Redlands by greeting passengers as friendly and familiar faces.
Network officers will travel on buses and provide customer information, encourage positive travel behaviour and help with safety, security and fare evasion. They’ll also visit schools, community groups and be at different events.
Transdev Queensland managing director Mark Thatcher says the new staff is part of a broader effort to improve passenger experience and promote public transport use.
“Since their introduction, we’ve received overwhelmingly positive feedback from passengers and bus drivers,” Thatcher says.
“Network officers not only help passengers and make them feel safer, but they also build stronger connections with our local communities.
“They’ll ensure a safer environment for our passengers and our drivers.”
With help from the Queensland government and Translink, Transdev has been able to roll out the new officers. Thatcher thanked both for generously funding the new officers.
“It’s great to stand together for public safety and promote public transport use together in the Redlands and across South East Queensland,” Thatcher says.