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Queensland buses to get new ticketing system

Queensland’s bus network is set to gain a fresh, account-based smart ticketing system soon after Cubic Transportation Systems (CTS) announced that the new system is being rolled out this year and into 2025.

CTS and Queensland’s department of transport and main roads (TMR) have been in partnership for more than two decades, with the original system launching in 2008. 

The system covered all Translink buses and other forms of public transport in the greater Brisbane, Ipswich, Sunshine Coast and Gold Coast regions. 

After 10 years, Queensland’s department of transport and main roads (TMR) worked again with CTS to upgrade the existing system to be an account-based solution that offers new ticketing and payment capabilities.

Smart ticketing equipment is being progressively installed on South East Queensland buses and ferries to make way for customer trials of contactless payment, with installation on regional buses to follow

“Queensland’s smart ticketing solution shares DNA with some of the world’s leading cities and offers the most advanced, futureproof technology available,” CTS managing director and vice president John Karaboulis says. 

“We’re proud that our local team, supported by our colleagues around the globe, have been trusted by Queensland for more than 20 years to provide this critical service.” 

“As Queensland approaches the 2032 Olympic Games, we’re mindful public transport will be essential to access venues, which means we need to provide easy-to-use, flexible and reliable ticketing system as people from around the world visit Queensland.” 

CTS says the system will enable users to pay for journeys using all types of contactless payment, including mobile phones, wearable and physical credit and debit cards as well as the Go card and cash.

Other major cities, including Sydney, New York, London, San Francisco and Chicago, have all used CTS’s fare collection system in their respective bus networks. 

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