Queensland Minister for Transport John Mickel has invited Queenslanders to have their say about the new Southeast Queensland transit authority,
Queensland Minister for Transport John Mickel has invited Queenslanders to have their say about the new Southeast Queensland transit authority, which will be operational from July 1, 2008.
“The new Translink Transit Authority has been approved by the State Government as a one-stop shop for public transport services, customer service and feedback,” he says.
“It will have greater control over service delivery, with the power and flexibility to improve services, convenience and reliability,” the Minister says.
People can have a say about the Translink Transit Authority online at http://www.getinvolved.qld.gov.au/consultqld/
“We’re asking people their expectations of the transit authority and providing a forum for them to suggest improvements or to say what is working well for them,” Mickel says.
There is also an email address for people who want to ask specific questions about the TransLink Transit Authority TTA@transport.qld.gov.au.
The authority features a single point of contact for customer service and information and integrated scheduling and ticketing.
It is also expected to integrate public transport services, and deliver and manage the infrastructure on which those services operate.
“It will have the freedom and power to co-ordinate services, redeploy resources such as buses based on demand, and ensure the smooth introduction of new technology across the network,” Mickel explains.
The new authority will become the one point of contact for the 17 different train, bus and ferry operators in the region.
Commuters will be able to ring the 13 12 30 information number 24 hours a day, seven days a week, always with the option of speaking to a person.