Fleet care made easy

Tower Transit is about to start using Freeway fleet management for its Singapore fleet

Fleet care made easy
Senior diagnostic engineer Ray Silcox will train a team of 33 engineers and technicians to keep Tower Transit’s fleet in tip top condition to meet the strict service standards imposed on bus operators in Singapore

Bus operator Tower Transit is about to implement Freeway’s fleet management solution to analyse the operating costs for its buses in Singapore.

Tower Transit has strong links to Australia through its subsidiary Transit Systems, which holds public bus contracts in four states and territories, with a fleet of 1,180 buses carrying 55 million people in Perth, Adelaide, Sydney and Darwin.

Transit Systems is looking to expand its operations in Australia too and put in a joint tender with UGL to oversee all public transport services in Newcastle in March this year.

Back in Singapore, Tower Transit is about to start a new five-year government contract to run 26 services in the western part of the island from the middle of this year, progressively increasing its fleet to 500 buses.

Operating out of the new Bulim Bus Depot, the organisation will use Freeway’s mobile apps to conduct vehicle inspections.

The decision to install Freeway is driven by the organisation’s prior experience with the system.

"Because of our previous experience using Freeway in London, it was fairly simple to implement the system in Singapore," Tower Transit Singapore engineering manager Mark Herbert says.

"There are a number of things that make Freeway unique - chief among them is the after-sales support that we've received and having direct communication with Freeway for technical support has been invaluable."

Drivers will use the pre-service check app on their smartphones to conduct their pre-journey walk-around checks, and engineers will be issued with tablets that will facilitate their inspections and allow them to upload photos of issues that need attention.

This data is automatically uploaded into the system, making the administrative process more efficient and eliminating discrepancies that arise from written reports.

If parts need to be purchased, the system can even be set up to automatically process purchase orders to suppliers.

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