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KlineFire to launch new training portal at Bus and Coach Show

KlineFire’s new online portal is set to allow operators more flexibility and autonomy when training

When the unexpected occurs, such as a fire, many will look back and wonder how they could have better prepared for such an event. 

For those in the business of transporting people every day, a fire suppressant system installed on buses is a must have. It is a product that provides peace of mind, and one that operators will certainly be hoping they never need to activate.

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KlineFire is one of Australia’s most trusted fire protection manufacturers and suppliers, supporting Australian businesses with fire suppression equipment since 1964. For the last decade, KlineFire has been leading the way with Heavy Vehicle Fire Suppression systems that are not only state of the art but also environmentally friendly. 

Varying greatly from other vehicle suppression systems (VSS), KlineFire’s is a Purple K dry chemical system. This has created a new niche in the market, where the product is environmentally friendly, non-corrosive and non-toxic.

Whilst the extinguishing component is an integral part of the KlineFire VSS system, equally as important is the ability of the supporting detectors to immediately detect a thermal event, with KlineFire offering a range of sensors and detection to suit all drivetrain types.

To ensure optimal performance, regulatory requirements specify maintenance checks and services must be completed regularly. Historically, a KlineFire technician would travel to the bus operator and provide all necessary training in-person. 

“We realised that this in-person type of training was not the most beneficial for our customers,” KlineFire operations manager Joelene Sash told ABC. 

“Many of the bus operators are from regional Australia, and scheduling times that suit both our technicians and the operators was proving to be an issue. In response to feedback we were receiving, we decided to create an online portal that provides the training to the end-user virtually.”

The innovative website provides end-users with a unique login, where they’re able to go in and undergo training modules and tests and receive full accreditation to complete services. 

“We’re the only operator that provides full training to do the six and 12 monthly and five yearly services,” KlineFire business development manager Allan McPhie told ABC. 

“This new portal further drives our commitment to equipping our customers with the best and most up-to-date knowledge needed for our systems.”

Flexibility was a key factor driving the creation of the portal

The new offering gives rise to plenty of benefits for bus and coach operators, with McPhie saying the KlineFire portal will provide a huge cost saving to the industry. 

“Whether the operator has one single bus, or a couple hundred buses, they would have had to schedule times for their drivers and maintenance teams to receive the in-person training.”

“Technicians would have to travel all around Australia, and operators would have to schedule employees around a certain day and time. This portal takes out that entire hassle of pulling their staff off the road.”

Flexibility was a key factor driving the creation of the portal, with KlineFire dedicated to providing its customers with as much freedom as possible. 

“This portal allows them to train their staff without having to organise anything, giving them that flexibility to be able to just log on when they have the time.”

While providing general service training, the portal also allows the operators and drivers to access information about the suppressant systems at any time. The in-depth training combined with the flexible delivery model provides each learner a relevant and interactive understanding of the KlineFire system, allowing the customer and their teams the immediate ability to service the systems, and trouble-shoot any faults without having to contact KlineFire. Needless to say the KlineFire team are always available to assist.

“We are very excited to offer this innovative new service to our customers and launch it at the Bus and Coach Expo in Brisbane,” Sash says. 

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