Ensuring the mobility of people in their city is a critical responsibility for public transport providers. They require a reliable operations control system for managing workflows in the Operations Control Centre (OCC), monitoring vehicles, handling dispatch and diversion management, providing accurate passenger information.
INIT’s MOBILE-ITCS nextGen is the next generation cloud-native fleet management system designed to ensure smooth operation, punctuality, and service quality. Its up-to-date handling concept, featuring modern UX design, enables dispatchers to work comfortably and efficiently.
Dispatchers can even customise the user interface to adapt their personal preferences. Thanks to artificial intelligence, the system’s departure time predictions are remarkably accurate, significantly enhancing the quality of passenger information.
Comprehensive fleet monitoring and dispatch
With MOBILE-ITCS nextGen, dispatchers have everything in view and under control. Information displays and messages instantly alert them to operational disruptions, enabling the initiation of necessary measures at an early stage. By comparing the actual location of vehicles with planning data, dispatchers can maintain an overview of the timetable situation at all times, as the fleet management system is continuously supplied with data from the planning and data management system.
Cross-media passenger information
Passengers expect comprehensive, real-time information about their journeys at all times. They want to travel safely and on time for their trips. When disruptions occur, they anticipate prompt problem solving and immediate updates on alternative travel options. INIT’s technology makes it easy to keep passengers continuously informed.
Using the RESPONSE assist module, dispatchers can quickly and efficiently provide all essential information semi-automatically across multiple channels. This includes passenger information displays in vehicles, social media platforms, mobile apps and third-party applications, ensuring passengers stay updated through their preferred communication methods.
Machine learning enhances prediction accuracy
A crucial component of any fleet management system is passenger information. Recognising this, INIT has set a high priority on maximising prediction quality in MOBILE-ITCS nextGen. To calculate departure times as reliably as possible, the system leverages machine learning techniques – already successfully in use in several other INIT products. This advanced approach considers both historical operational data as well as the current situation, such as the journey time of the previous vehicle. Thanks to machine learning, the underlying algorithms continuously refine and improve their accuracy over time. As a result, passenger information becomes as reliable as possible, ultimately benefiting passengers with more precise and dependable updates.
Electromobility-ready system
As Australia and New Zealand will phase out diesel bus procurements for urban services from 1 July 2025, MOBILE-ITCS nextGen and other INIT solutions provide a solid foundation for fleet electrification. MOBILE-ITCS nextGen covers all kinds of vehicles (diesel buses, ZEB, trams, Metro). It also shows the buses’ state of chargeto dispatchers ensuring e-buses can reach their destination or can initiate necessary dispatch measures. In addition to MOBILE-ITCS nextGen, INIT provides the eMOBILE suite which delivers all necessary tools for the operations of e-buses, from smart charge management to depot management systems.
Additional advantages
MOBILE-ITCS nextGen is a powerful operations tool that is also secure and flexible. It provides an exceptional IT security (against cyberattacks, for example) thanks to a future-proof platform and INIT is certified according to the international information standard ISO/IEC 27001:2017. Another important factor is the system’s scalability and interoperability thanks to its open architecture, which allows for seamless data exchange between autonomous systems and supports various international standard interfaces (ITxPT, CEN and other international standards). It is cloud-native as well as multi-client capable, which enables several transport companies to work together in a common system structure. This reduces investment costs and allows for the system to be used by companies with a large number of vehicles.
Basis for a multi-modal platform
In addition, with INIT’s technology, it is possible to build a powerful platform for a multimodal mobility management. On-demand services or other non-fixed-route services can easily be integrated into the system, providing perfect additions for passengers to ride the first or last mile. All mobility offers can easily be monitored in MOBILE-ITCS nextGen, allowing dispatchers to launch necessary measures for on-demand trips if needed.
Powerful on-board computers to connect OCC with your vehicles
While a reliable fleet management system is crucial, the appropriate hardware in vehicles is equally important. INIT offers a wide range of sophisticated hardware solutions, from state-of-the-art on-board computers that serve as the central IT-platform in vehicles to other on-board and wayside devices. These solutions help public transport companies control their operational processes, support drivers and keep passengers informed. In some cases, for on-demand transport vehicles or rail replacement bus services, a driver tablet or smartphone with the appropriate app is sometimes all that is needed. INIT provides suitable solutions for these scenarios as well.
“Australia is at a pivotal point in its transition to zero-emission public transport. With our extensive experience in electromobility and fleet management, INIT is uniquely positioned to support Australian operators in navigating this shift,” INIT Australia sales manager Shane Bedford told ABC.
“Our MOBILE-ITCS nextGen system not only ensures efficient and reliable operations but also integrates seamlessly with our advanced electromobility solutions.
“We are committed to being a trusted partner for Australian transport authorities and operators, helping them achieve their sustainability goals and improve service quality for passengers.”