NSW on demand services go permanent


The NSW government has decided to make its On Demand pilot service permanent

NSW on demand services go permanent
The NSW government says the trials of the service were successful

All seven of the NSW government’s remaining On Demand pilot services in rural and regional NSW were made permanent from July 1, providing communities with more transport options.

Minister for Regional Transport and Roads Sam Farraway says the announcement was a major win for regional NSW commuters who will have improved connections to transport hubs, shopping centres and other townships.

"We have been trialling the On Demand pilots over the past three years with more than 1.1 million trips taken by customers to date," Farraway says.

"On Demand means people can access public transport close to home to get them to appointments in a more flexible and convenient way, which is important living in regional areas.

"The NSW government is securing a brighter future for NSW families by strengthening public transport services ensuring they’re better and closer to home."


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Member for Albury Justin Clancy says he welcomed the news that the Burrumbuttock and Holbrook On Demand services were here to stay.

"The pilot has been immensely popular in these areas. Since the trial began in 2019, 27,600 trips have been taken by customers," Clancy says.

"Regional buses do a wonderful job in running the services, connecting Burrumbuttock, Walla Walla and Jindera to Albury, and Holbrook to Albury and Wagga Wagga.

"It’s great that the NSW government is continually exploring new and innovative ways to provide public transport options that meet the community’s needs in the region."

Regional buses will be upgrading its fleet later this year and two new buses will replace the existing On Demand vehicles.

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