Reliability and durability with Genuine Volvo Parts


For the same reasons that customers select Volvo products, you should always choose Volvo Genuine Parts for service and repairs. Genuine Volvo Parts achieve long-term reliability and durability to ensure safety, efficiency and profitability – and Volvo Bus customers agree.

Reliability and durability with Genuine Volvo Parts
Volvo's D8K engine

Using the same component parts that your Volvo was originally made from, Volvo treats availability, reliability and durability as its most important priorities, to ensure safer, more fuel-efficient and profitable operations for its customers. 

Genuine Volvo Parts are engineered specifically for their unique function in the chassis, are certified to the highest standards and extensively tested in operating conditions. Buying genuine parts also means you can be assured you are purchasing the latest options that use the most up-to-date technology. 

A Genuine Volvo Part has exactly the same kind of quality as the original part fitted when the bus was built and is specifically developed to deliver long product life with full warranty – minimising trouble and ensuring maximum uptime. 

Not to mention, before Genuine Parts make their way to a vehicle, they have undergone designing, monitoring, testing and retesting to the same high standard as Volvo’s chassis, to ensure they maintain low fuel consumption and secure superior environmental performance with a clear business benefit. 

Volvo Buses also has an established supply chain for the supply of spare parts, supported by Volvo’s Regional Distribution Centre at Minto in south-west Sydney. Depending on the order time and current stock levels, Volvo can have parts delivered to almost all areas of Australia within 24 hours, provided they are in stock. 

Volvo's I-Shift

AFTERSALES SUPPORT

Many Volvo Bus customers, including Buslines Group and Port Stephens Coaches, have experienced the genuine Volvo difference with these parts over the years and have seen a range of benefits from a business and operating perspective. 

Having in excess of 400 buses across 11 depots that spread throughout NSW, from Ballina to Ulladulla, it is of the upmost importance to Buslines Group that its vehicles are of the highest quality and provide reliable performance. 

"The chassis provided by Volvo are evidently built with the Australian climate in mind," said Busline Group fleet and maintenance manager Josh Fuller.

"The aftersales team go above and beyond to support our fleet and provide assistance with technical matters, which allows our buses to maintain reliability. 

"The team’s mechanical knowledge and knowledge of products means our requirements are understood the first time and appropriate parts are sourced correctly. Buslines’ and Volvo’s relationship is one that has been built upon quality and trust over decades. We have worked with numerous other suppliers, and Volvo’s aftersales support has been second to none." 

Port Stephens Coaches has had a similar experience with Volvo Buses, having been partners for over 40 years, where the relationship has been built on Volvo’s commitment to product quality and aftersales support. 

"Over the years we have had other products in our fleet," said Port Stephens Coaches managing director Chris Fogg.

"However, from our experience, no supplier has been able to offer the aftersales support that the Volvo Bus team are able to give us. 

"With fleet utilisation back to pre-Covid levels it is comforting to know that we have the support of the aftersales team at Volvo Bus to keep our fleets on the road with genuine spare parts and, when needed, workshop labour support to assist our service and repair needs wherever we are in Australia." 

Volvo's hybrid system

REMAN PARTS

Volvo Bus Australia is also proud to offer Reman (remanufactured) parts – a system that takes old parts and makes them as good as new and at a more affordable price point and with reduced environmental impact. 

Genuine Volvo Reman Parts are remanufactured to their original specification, and they are even upgraded to the latest standards. The quality and functional requirements are exactly the same as for new parts, and even carry the same warranty. 

Volvo’s extensive parts offering
is also accompanied by hands-on aftermarket support, where you can count on a range of products and services designed to maximise uptime, reduce life cycle cost and secure long-term reliability. 

Having a large global logistics network ensures Volvo’s swift supply of Genuine Volvo Parts, which in turn ensures that your vehicles can keep running in top condition. And, with the largest dealer network of all bus and coach manufacturers in Australia, help and support is never far away.

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