By: Fabian Cotter, Photography by: courtesy CDC Australia + NSCA

COMFORTDELGRO Australia’s (CDC) Regional Division has been highly commended at the NSCA Foundation and GIO Workers Compensation’s 28th Annual National Safety Awards - for its outstanding work, health and safety initiatives, it was announced recently.

“We’re also honoured to represent the important safety message of the bus industry in a broad field of industries at this year’s awards,” said CDC Regional Australia Division CEO Tony Hopkins.

Finalists were formally recognised and winners announced at an NSA gala luncheon - held as part of Australia’s longest running and independent safety awards - on Wednesday, 8 December, in Sydney.

This year’s event was hosted by television sports presenter, reporter, and commentator Stephanie Brantz, with the Royal Australian Navy’s first female pilot Natalee Johnston delivering the keynote presentation.

NSCA Foundation event manager Richard Cornish says the awards continue to celebrate organisations and people that actively promote workplace health and safety as a cornerstone of elite business performance.

"The ‘Best Communication of a Safety Message Award’ category recognises organisations that have effectively and innovatively communicated a WHS/OHS message to their workforce," Cornish stated.

"Finalists must be able to demonstrate that their communication methods have led to a sustainable improvement in workplace behaviour, performance and all processes," he added.

"Highly Commended Awards are issued at the discretion of the judging panel and we congratulate CDC’s Regional Australia Division on this achievement."


Above (L-R): Awards sponsor Scott Stevens, Key Account Manager, Ansell presents CDC’s Andrew Fogg, GM Operations Regional NSW, with the Highly Commended recognition.


Of the high commendation, CDC Regional Australia Division CEO Tony Hopkins says the digital transformation undertaken by the public transport operator during the past two years has completely revolutionised the way it communicates safety messages to its workforce, the majority of whom are on the road.

"I’m thrilled to see such recognition for the CDC team, who worked extremely hard to roll out the initiatives across our operations, and our drivers and staff, who use our employee app with enthusiasm - helping us to consistently exceed industry engagement benchmarks," Hopkins said.

"Safety is the number-one priority in our business. As one of the country’s largest bus operators, CDC carries a significant responsibility in the delivery of public, school and charter services, not to mention our duty of care to more than 4000 employees nationwide.

"We’re also honoured to represent the important safety message of the bus industry in a broad field of industries at this year’s awards," he explained.

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CDC Regional Australia Division’s employee communication platform called The Interchange brings safety messages into the 21st century, creating an instant news and communications channel with an app that allows real-time access to safety or incident updates, breaking news, online training and policies and procedures, it states.

The automated dissemination of information across the group has empowered staff to act swiftly and efficiently in their day-to-day roles, saving significant man-hours and minimising wait times or delays, it explains.



Judges shortlisted 34 finalists across eight categories based upon their outstanding demonstration of innovation, commitment to safety as a business priority, proven return on investment and leading work health and safety standards in their industry, organisers explain.

The awards are open to all organisations in Australia. Finalists in the Best Communication of a Safety Message category included CBGJ D&C JV’s Brisbane’s Cross River Rail partnership (winner), CDC’s Regional Australia Division (highly commended), City of Greater Geelong (highly commended), Bulla Dairy Foods and Water NSW. View all the winners, high commendations and finalists here.



The CDC Regional Australia Division oversees extensive bus businesses throughout the Northern Territory, Queensland, regional NSW, and ACT, it states. This includes Buslink NT (Darwin, Humpty Doo, Jabiru and Alice Springs); Blanch’s Bus Company in northern NSW; Forest Coach Lines North Coast and Woopi Connect in the Coffs Harbour region; Qcity Transit and Transborder Express in the Queanbeyan/ACT region; and CDC Queensland operating CDC Gladstone and CDC Sunshine brands and Young’s Bus Service in Rockhampton and Yeppoon.

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