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BUS TRAINING PRIORITISED IN PANDEMIC

VOLVO BUS AUSTRALIA (VBA) has been prioritising training across its diesel and electric bus offerings, reinforcing its commitment to providing quality, safe and reliable products and services, it explains.

Even through recent unpredictable times, VBA has highlighted the importance of, and increased focus on, the delivery of technical training across the country.  

Volvo Bus Australia general manager Mitch Peden said: “This past 18 months have posed many difficulties for the industry; however, we have remained committed to delivering key support to our customers and partners through continuing our specialised training – both through in-person training in ‘Covid Safe’ conditions, and rethinking our approach by delivering online training.”   

“It is a priority for us to equip our customers with necessary training for securing the best uptime for their fleets, and our dedicated bus team have been doing a fantastic job of delivering the services our customers and partners have come to expect from Volvo Bus.” 

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COMMERCIAL CREW  

Notably, Volvo Bus National Competency manager David Woodward has delivered extensive face-to-face training to various local customers, with even more expected to take place now that NSW Covid restrictions have eased, explains Peden.  

“Border closures and travel restrictions have meant that we have needed to rethink how we could effectively deliver the training we had planned, so we’ve implemented virtual training to interstate partners, and we’re calling on our ‘Commercial Crew’ approach to have local team members there in person,” he stated.  

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Following the recent launch of the new Volvo BZL electric bus chassis, Volvo Bus says it’s leading the industry in offering electro-mobility training via the development of an Electromobility Micro Skills Course with TAFE NSW – which is due to be officially released to the public in January, 2022, it confirms.  

“Given the nature of electric vehicles, high-voltage systems require extensive understanding about the way vehicles are built, operated and serviced, and the Electromobility Micro skills Course that we’ve developed hand in hand with TAFE NSW will be an important first step in developing this industry-wide knowledge,” Peden outlined.  

“We consistently strive to enhance the quality of our products and services, and our efforts within the training space for customers and partners is key to this.   

“We want to ensure workshop technicians, drivers, and operators have a good understanding of the differences of running an electric fleet.  

“We’re working with technology that is new to all of us, so we have to equip ourselves with new information and new knowledge, at every step of the journey,” concluded Peden.

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Photography: courtesy Volvo Bus Australia

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