Photography by: courtesy Omnibus UK

UK PASSENGER TRANSPORT software specialist Omnibus has digitalised Buslines NSW’s scheduling processes to aid the company’s continued expansion, according to the company.

UK 2019 Bus Awards (L - R): Kieran Proctor, Dave Lambert, Marc Knott, Carol Crichton and Martin White. The silver accolade was for innovation in the New Horizons award for the powerful new features in CrewPLAN - the Omnibus crew optimisation system.

Australian bus operator Buslines operates a fleet of 380 buses, servicing a network of bus routes in major regional towns throughout New South Wales (NSW). The Group’s operations carry more than 10 million customers annually and employs more than 500 staff, it confirms.

Buslines operates across 13 locations in rural and regional NSW: Berrima, Picton, Ulladulla, Lithgow, Bathurst, Orange, Dubbo, Griffith, Tamworth, Forster, Wingham, Ballina and Northern Rivers.

The operator adopted Omnibus scheduling software to replace its previous manual system for creating shifts and rosters. The aim was to digitalise the process to allow for continued growth of the business and build a scheduling capability within Buslines’ existing employees who have long-term operational, planning and scheduling experience, says Omnibus. To facilitate this, training for Buslines schedulers was conducted remotely by the Omnibus team in Australian local time.

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Management accountant for Buslines, David D'Apuzzo, said: "We had heard through other operators about the excellent software and support offered by Omnibus, and after meeting Peter Crichton at a conference in Canberra we invited them to provide a demonstration." 

D'Apuzzo was particularly impressed with how user-friendly the Omnibus software is, stating: "It is obvious that it has been written by people with a scheduling background rather than software engineers trying to write a program."

"Also, it was refreshing to deal with software providers that showed a genuine interest in improving our business, so it was a simple choice in picking Omnibus."

Buslines is already looking at adding OmniDAS, the market-leading driver and vehicle allocation system, Omnibus says.

D'Apuzzo concluded: "Peter and team have been great to work with. They’ve "No task has been too difficult and whenever we’ve raised a question they’ve come up with a solution."

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Omnibus provides passenger transport software - to timetable, schedule, staff, record, manage and publicise services around the world - saving customers time and money, the company states.

Designed to be flexible enough to meet with a client's unique demands, Omnibus software is employed by some of the world's largest passenger transport organisations and some of the smallest, too, it explains.

The extensive range of software is designed for public transport operators, local authorities or executives, and encompasses timetabling, scheduling and operational requirements, it explains.

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