By: Fabian Cotter, Photography by: courtesy Volvo Bus Australia + various

BREAKING: Volvo Bus Australia has continued its commitment to customers in appointing company stalwart David Woodward as its national competency manager, the company announced recently.

Volvo Bus has already commenced the search for Woodward’s successor as the Regional Service manager for Metro NSW, it states.

This newly created role (commenced 1 March, 2020) will extend the scope of Volvo Bus Australia’s service and support, it states, and - paired with Woodward’s vast industry experience - will equip customers with all the necessary resources and training for securing the best uptime for their fleets, it explains.

These new services will provide Volvo Bus customers with valuable technical training across the full city, school and coach range to ensure they are well educated on their fleet, it says. This training will encompass various modules, which Woodward will deliver in numerous locations, it adds.

His new role marks another step forward for Volvo Bus Australia, it says, as it continues its dedication to, "…providing premium service to customers large and small, and their national dealer network in Australia and New Zealand by introducing a new level of hands-on support and training services."



Lauren Downs, general manager Volvo Bus Australia said: "We are thrilled to have David commence his role in the newly created position of national competency manager."

"We consistently strive to enhance the quality of our products and services, and so our new technical training package will provide our customers with unparalleled insights.

"Our customers are a top priority and, with more than 300 years of experience across our team, we pride ourselves on being their dedicated business partner.

"Given David’s extensive experience and the respect he has garnered across the bus industry, we believe he will be of great value to Volvo Bus and our customers as he embarks on his new role," stated Downs.

Volvo David W 4.jpg


Beginning his career in the bus industry as an apprentice mechanic in 1976, Woodward has since accrued 44 years of industry experience.

He commenced his time with Volvo in 1995, when he took on the role of area service manager, servicing NSW and NT customers, before moving to the role of regional service manager for the Sydney metro area, where he serviced a large number of customers across city, school, charter and coach operations.

Throughout his time in the industry he developed outstanding skills in his field and has become a technical guru in the industry, the company explains.

His considerable experience, exceptional customer relationship skills and high level of respect from the industry make him a valuable asset to Volvo Bus and its customers, the company states.



Volvo Bus has already commenced the search for Woodward’s successor as the regional service manager for Metro NSW.

Until such time as an appointment is made the Volvo service team will be supported by Shaun Tofts, technical director for Volvo Bus Asia Pacific Region, who has relocated to Australia to ensure the level of technical support for NSW metro customers is not impacted by the change in any way, it confirms.

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