Help for opal

Sydney tourists will be given more information about the opal card as part of a new visitor pack

Transport for NSW has released a new visitor pack and a video explaining the benefits of getting around with the opal card.

Deputy secretary customer services Tony Braxton-Smith says the new visitor information pack is now available at key tourist locations within Sydney.

"The pack provides information on how to use public transport in Sydney and surrounds, how to get and use an Opal card, a network map, and details of apps they can use to help them plan their travel," he says.

"This is part of a pilot program which will run until mid 2016, helping Transport for NSW collect feedback from visitors and develop a long-term program to encourage more tourists to use public transport.

"The pack also includes ideas on what to do while in Sydney and information on getting to popular destinations."

Visitors will be able to pick up a visitor pack at Transport Customer Service Centres at Central Station and Circular Quay Stations, Transport Shops at Railway Square and Wynyard, Sydney Visitor Centres at Darling Harbour and The Rocks, the Opal counter in the Domestic and International Airport Train Stations, and at the White Bay and Overseas Passenger Terminals.

Braxton-Smith says as part of the pilot, the visitor pack available at the Sydney Visitor Centres will also contain one Adult Opal card with no value.

Customers can take the pack to the counter and add value to activate the card.

Transport for NSW has also released a new video aimed at visitors, providing helpful information on the Opal card system. "Opal has many benefits for visitors including daily, weekly and Sunday fare caps, and the convenience of only having to get one ticket to use all forms of public transport during their stay," Braxton-Smith says.

The visitor pack is printed in English however information about the card is available in 10 other languages on the opal website.

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