Leading public transport professionals and experts to converge on Melbourne this month
Registration closes next week for a unique master class in Melbourne for public transport professionals interested in the topic of revenue protection.
All aspect of revenue protection will be discussed by industry experts and leading public transport academics at the International Association of Public Transport Australia and New Zealand (UITPANZ) Revenue Protection Master Class from 10.15am on Friday, November 27 at the Metro Trains headquarters in Melbourne’s CBD.
UITPANZ executive director and event organiser Rob Pearce encourages people in the public transport industry or anyone with an interest in this important topic, from fare evasion to the importance of communicating payment expectations to patrons effectively, to register before the November 20 deadline.
“Revenue protection on public transport, including tackling fare evasion, is an ongoing challenge for public transport authorities and operators,” he says.
“Effective revenue protection, combined with quality customer service, can guarantee financial sustainability, while ensuring that public transport users comply with their obligations when using public transport services.”
The keynote speaker is Monash University’s Public Transport Research Group chairman Graham Currie, recognised as one of the world’s leading public transport researchers.
Professor Currie will be presenting on recent developments in recent research in the area of revenue protection.
Other speakers on the day include Transport for NSW (TfNSW) representative John Karaboulis and Trevor Greer of Yarra Trams.
Both authority and operator perspectives will be explored as well as different strategies and tools to achieve effective revenue protection, with a mix of presentations and a facilitated round table discussion at the event.
Those interested in attending can follow the link online at the UITPANZ website for information on how to register.