Asia contract win

UK firm wins tender to operate bus services in Singapore under new government contracting model

UK’s Tower Transit Group will soon be operating 26 new bus services in Singapore after winning the first tender under the new government contracting model.

The company will start operations in the second quarter of 2016 for a period of five years initially, but with the option of a two-year extension.

The company is now looking to hire more than 900 staff, from management to bus captains, many of which will be trained in Sydney.

The Tower Transit Group operates over 650 buses in London and Cambridge, including London’s busiest bus route 25 and carries over 115 million passengers a year.

The buses will be based at the new Bulim Bus Depot and the bus services, to be implemented in three stages, will operate from Bukit Batok, Clementi and Jurong East bus interchanges.

Tower Transit chairman Neil Smith says he is pleased to be able to start planning their expansion into Singapore and about what this might mean for the future of the company.

"We have spent years interacting with and understanding Singapore’s public transport landscape, and we truly believe this is the way forward," he says.

"We’re looking forward to working closely with the LTA to realise this new vision."

Smith is confident this signals the start of an exciting new phase for the company.

"Tower Transit aims to partner with the world’s top cities, operating world-class bus systems that form part of the pulse and energy of the city," Smith says.

"Singapore ranks right up there with the best, and we are looking forward to contributing to its vibrancy and serving the people of Singapore, as we do in London."

Tower Transit Group chief executive Adam Leishman says landing this new Singapore contract fits well with what the business is striving to achieve internationally.

"Our goal is to create a people-centric bus system that responds to and anticipates the needs of Singaporean commuters, one that will eventually become so much a part of people’s lives that it will be intuitive, efficient and personable," he says.

 To that end, we have initiated open conversations with our stakeholders in order to provide the highest quality services."

The company is now looking to recruit staff to help implement their vision for Singapore.

"This will be done through a training programme conducted here, and in some cases, both here and in Sydney, that will equip them with customer focused skills as well as technical skills," Leishman says.

Subscribe to our newsletter

Sign up to receive the ABC e-newsletter, digital magazine and other offers we choose to share with you straight to your inbox

You can also follow our updates by liking us on Facebook