Metro Tasmania to continue ‘Turn Up and Go’

TAS Metro’s Turn Up and Go services in Hobart will continue as the initiative proved successful

Metro Tasmania will continue to provide Turn Up and Go services along the Main Road corridor of Hobart CBD to Glenorchy following the success of the initiative.

Acting Chief Executive Officer Alan Pedley says the original one-year trial begun in November 2013 and has been an overwhelming success.

"We have seen an 8 per cent increase in patronage and a steady improvement in customer satisfaction ratings since the trial began," he says.

"Recognising the need to find efficiencies and given the success of the trial and high satisfaction from our passengers, the Metro Board has agreed to continue to provide the additional Turn Up and Go services beyond the expiration of the trial in November."

Pedley says the cost to Metro is estimated at approximately $600,000 per annum which will be absorbed by Metro post November.

The organisation has undertaken a significant amount of work in planning for a revised Northern Suburbs network plan.

Pedley says the indicative cost of the revised Northern Suburbs services is in excess of $1 million per annum.

"Unfortunately, Metro cannot implement these service changes and also continue the Turn Up and Go services in these tight economic times," he says.

"Metro will continue to find ways to deliver a better service at a lower cost by pursuing efficiencies across the entire greater Hobart bus network." 

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