Paper tickets to retire in NSW

Commuters in New South Wales will need to start using Opal as paper tickets are phased out

Paper tickets to retire in NSW
Sydney commuters are able to top-up their Opal cards at some of the many machines around the city

New South Wales commuters are being ecnouraged to invest in an Opal card as 14 public transport ticket types will no longer be available from September 1.

More than 580,000 Opal cards have now been issued and can be used on more than 2,000 buses.

Minister for Transport Gladys Berejiklian says more people sign up to Opal the State Government is preparing to retire 14 old paper tickets.

"It’s important that customers know what paper tickets are going from September 1 so they don’t get caught out in long queues on their way to work next Monday," she says.

"Opal is transforming the way people travel and helping to bring the state’s public transport network into the 21st century, but I accept it is a major change for customers.

The NSW Government has been rolling out a major marketing and education campaign worth around $5 million, as part of the $1.2 billion Opal electronic ticketing project.

This includes more than 2 million information brochures and flyers, 6,500 posters for train stations, bus stops and ferry wharves and ads for television, radio, newspaper and social media featuring Opal Man.

Berejiklian is confident many people are getting the message although some are relying on periodical tickets.

"We’re encouraging customers to take advantage of the benefits of Opal, including cheaper fares for the overwhelming majority, free travel rewards, daily caps and the convenience of never queuing for a ticket again," she says.

Subscribe to our newsletter

Sign up to receive the ABC e-newsletter, digital magazine and other offers we choose to share with you straight to your inbox

You can also follow our updates by liking us on Facebook