No unnecessary waiting


Real time app usage has increased in NSW cutting out unnecessary waiting for buses

No unnecessary waiting
Real time app usage has increased in NSW

Thousands more people are using a NSW public transport apps to track their buses in real time, since they were launched in late 2012.

Data shows customers are making around 40 million requests for travel information each month using real time apps on their smart phone.

The NSW Government released the real time transport apps in late 2012, giving customers information about when their train and bus service will arrive.

Minister for Transport Gladys Berejiklian says the apps are putting an end to customers having to wait at a bus stop not knowing how far away their next service is.

"In the first six months since launching the apps, we saw 22 million requests for real time data each month. We’re now seeing 40 million requests for travel information a month," she says.

"This is just another way we’re listening to our customers and giving them the information they need – when and how they want it."

Berejiklian said the 100 per cent increase in real time app use is supported by strong visitor numbers to the state’s new transport website – transportnsw.info.

 "The new website is proving a big hit with customers – with almost 10 million visits to the site and 1.3 million unique users in its first month."

Transport for NSW has six real time apps on the App Store or Google Play including TripGo, Triptastic, TripView, Arrivo Sydney, TransitTimes+ and Jaunt! Sydney.

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