BusVic will create a white paper on the importance of emotional intelligence following a recent seminar
By Amie Hickland |November 21, 2013
The information gathered on emotional intelligence at a recent BusVic event will go towards the development of a white paper.
The BusVic Women on Board Seminar Series and Luncheon was held in Melbourne this week, and focused on emotional intelligence in the workplace and the unofficial role of the Chief Emotional Officer (CEmO).
About 90 people attended the morning conference, while many more made their way to the luncheon with keynote speaker Margot Spalding (pictured), co-owner of Jimmy Possum Furniture.
Facilitator Julia Camm Evans welcomed people to the event, and explained the importance of the day which includes BusVic using the information gathered to prepare a white paper.
She says the paper will explore the impact and importance of emotional intelligence in the bus industry, and will be released sometime next year.
The definition of “emotion” which was discussed and decided by each table will also be included in the paper.
Psychologist Erica Nelson, of Emotional Intelligence Worldwide, started the day by explaining what emotional intelligence is and how people can best use it to their advantage.
A panel discussion followed where the floor was open for questions, before Spalding spoke about the importance of emotional intelligence in her family business at the luncheon.
She says the company is a great believer in emotional and general wellbeing, offering support programmes to employees including access to a counsellor.
“I strongly believe emotional intelligence can be learned, and it can be taught,” says Spalding.
BusVic Executive Director Chris Lowe says the day was a success.
“This is something we need to do and we hope you will all talk about it more, in your business and in your families,” he says.
Delegates were also encouraged to tweet about the event using the hashtag: #busvic.