Tourstogo.com continues winning streak

By: Graham Gardiner


North Queensland tour booking service tourstogo.com has continued its successful year by being crowned Online Small Business of the Year

North Queensland tour booking service tourstogo.com has continued its successful year by being crowned Online Small Business of the Year in the 2009 Queensland Small Business Champion Awards.

The award recognises the Cairns-based company’s outstanding customer service, innovative website, commitment to staff development and rapid growth since its 2005 inception.

Tourstogo.com harnesses simple-to-use technology that offers a wide range of tour packages, including extra offers, alternate tour times and pick-up variations.

The thriving business boasts around 2,500 tours, whereby customers have the flexibility to research and book before they leave home.

Director Andrew Johnston says the award is welcome recognition of the hard work the company has put into becoming successful.

"We have a wonderful team who have all invested a great deal of time and effort into making tourstogo a success.

"This award reflects this hard work and the unique place our websites occupies in the travel industry," he says.

Johnston explains the website has not only benefited consumers but the industry as a whole by allowing tour operators to manage bookings in-house, through an automated booking and payment facility hosted on their own websites.

"The service is good news for the industry, providing paid-in-advance bookings for hundreds of tour operators," he says.

"We also provide the industry with virtual tour desk applications for hotel desk staff and concierges to book tours for guests more easily, via their websites, even before guests arrive."

Tourstogo.com will now go on to compete in the national awards in Sydney on November 14.

This recent win is the latest in a series of accolades, with tourstogo.com also taking-out the Telstra Business Award in Queensland earlier this year, and named one of the top 25 travel websites in the TRAVELtech Web Awards last month.

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