Public satisfied with transport in Queensland, says survey

By: Jason Whittaker


A survey of commuters in regional Queensland has found 70 percent of users were satisfied with public transport services. The survey

A survey of commuters in regional Queensland has found 70 percent of users were satisfied with public transport services.

The survey of almost 5000 Queenslanders by Neilsen took in respondents from areas serviced by TransLink in south east Queensland, and qconnect in regional Queensland.

The survey found that of respondents living in Queensland, 67 percent were likely to recommend public transport and 69 percent were likely to use it again.

For users of public transport in regional Queensland the figures were higher, with 79 percent and 81 percent respectively.

Survey respondents identified more frequent, regular services, more direct routes and a more user-friendly system as ways to improve public transport.

Eleven million passengers are expected to have been carried in 2008-09 – an increase of 10 percent on the previous year.

In 2009-10 the Queensland Government expects patronage in regional Queensland to exceed 12 million passengers.

Queensland Transport Minister Rachel Nolan says the survey found public transport staff rated highly as a reason for people to keep using public transport.

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