ACCC takes action against taxi industry giant

By: Graham Gardiner


The Australian Competition and Consumer Commission has instituted legal proceedings in the Federal Court, Melbourne, against Cabcharge Australia for alleged

The Australian Competition and Consumer Commission has instituted legal proceedings in the Federal Court, Melbourne, against Cabcharge Australia for alleged breaches of the Trade Practices Act.

Cabcharge is a leading supplier of products to the taxi industry including the provision of Cabcharge payment products, processing services for non-cash taxi fare payments, taxi meters, and dispatch and network services.

The ACCC alleges Cabcharge used its market power in the provision of non-cash taxi fare payment processing services and taxi specific payment products to refuse to enter into agreements with competing suppliers of processing services that would have allowed Cabcharge's payment products to be processed through alternative EFTPOS terminals.

The competition watchdog also alleges Cabcharge used its market power to supply a significant number of taxi meters and fare schedule updates either free of charge or below cost for anti-competitive purposes in relation to taxi meters and processing services.

Section 46 of the Act prohibits corporations with a substantial degree of market power from using that power to engage in conduct for certain anti-competitive purposes.

The ACCC further alleges Cabcharge entered into an arrangement with Townsville Taxis to acquire its charge account business and some 130 rival EFTPOS terminals then in use by the taxi network and replace them with Cabcharge EFTPOS terminals.

Section 45 of the Act prohibits corporations from entering into arrangements for the purpose or with the likely effect of substantially lessening competition.

The ACCC is seeking:
  • Declarations that Cabcharge's conduct contravened the Act
  • Findings of fact
  • Pecuniary penalties
  • A compliance program
  • Costs of the proceeding.


The matter has been listed for directions on July 21 at 9.30am before Justice Finkelstein.

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