In the past year, Ausmotor – the exclusive supplier of Songz Automobile Air Conditioning in Australia – has surged in the local HVAC market on the back of its ZEB unit releases.
Songz’s LMD series, ESD series models and BTMS have extensive range, with the products being proven global leaders in terms of quality within the zero-emissions bus markets in China and around the world.
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“With electric buses coming into the market, we’ve brought a wide range of A/C units into the Australian zero-emissions bus market that are perfectly suited to all electric buses,” Ausmotor general manager Scott Ma told ABC.
“As this switch to electric buses and filter systems occurs in the industry, it’s important for us to support to our customers during this time.”
Ausmotor, in its drive to satisfy the best interests of its clients, is focusing its lens on providing unparalleled aftersales support within the industry.
“Ausmotor has been not only focusing on exclusively supplying Songz air-conditioning and BTMS to the Australian ZEB market, but also efficiently working with local qualified bus A/C specialists to comprehensively supply aftersales solutions,” Ma says.
Working with a developed network around Australia, one of the company’s top priorities is ensuring all customers can access support whenever and wherever.
“We essentially have created a one-stop-shop in where customers can access parts, repairs and maintenance from wherever they are in Australia,” Ma says.
Partnering with TRS in NSW and South Australia, Colddrive in Victoria, as well as Mobile Air Con and Shane Maceair in Queensland, one of the most popular services the partnerships have is completing on-site services and repairs. This allows HVAC technicians to work in the partner’s workshops and venture to operator depots to provide on-the-spot support for a whole range of issues and systems.
“We provide the full solution for any one of our systems,” Ma says. “Whether that be supporting PDIs, to maintenance requests and more. We pride ourselves on the level of care we offer our customers.”
One of the major selling points for these services is the ease of access to Songz OEM spare parts. Technicians will have stock for any system on hand, limiting the need and time taken to go past warehouses.
In the 20 years since Ausmotor first started supplying OEM bus accessories to the Australian bus and coach industry, its range of offerings has also grown.
“There’s not much that we don’t carry,” Ma says.
“We charge Songz OEM spare parts to our customers at the factory prices with no extra profits,” he says. “Whatever the manufacturer deems is the price to sell to us, is what we charge our customers.
“That’s one of our main goals – to keep the maintenance cost as low as possible for our clients and to satisfy their best interest.”
To find out more about Ausmotor, head to www.ausmotor.com, while for more Songz info, head to www.songac.com.
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